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Managing High Workload

The remote PIC becomes overloaded by radio calls, a gusty wind, and a camera problem at the same time. Applying good workload management, what comes first?

  • A.Keep the aircraft flying safely and stable, and set lower-priority tasks aside
  • B.Fix the camera settings because the client deliverable is time-sensitive
  • C.Answer every radio call in full before touching the controls
Correct answer

A. Keep the aircraft flying safely and stable, and set lower-priority tasks aside

Why

When workload exceeds capacity, flying the aircraft safely takes priority over mission and communication tasks. Deferring or dropping lower-priority work protects the margin needed to keep control.

Source: FAA-G-8082-22 Ch. 6 · ACS knowledge area: Crew Resource Management · From the Emergency Procedures & Human Factors practice bank (HUM-027).

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